Privacy Policy

Alpine Flow ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website alpineflow.ai (the "Site") or engage our AI consulting, workflow automation, and related services (collectively, the "Services"). By accessing the Site or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide when you:

• Fill out our contact form (name, company name, email address, phone number, message content)
• Subscribe to our newsletter or download resources (email address)
• Request a consultation, workflow audit, or AI readiness assessment
• Communicate with us via email, phone, or other channels
• Enter into a service agreement or contract with us

1.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain information, including:

• Device Information: Browser type, operating system, device type, screen resolution
• Usage Data: Pages visited, time spent on pages, click patterns, referring URLs
• Network Information: IP address, approximate geographic location (city/region level)
• Cookies and Similar Technologies: See Section 5 below

1.3 Information from Third Parties

We may receive information about you from third-party sources, including analytics providers, advertising networks, and publicly available sources, to supplement the information we collect directly.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing Services: To deliver AI consulting, workflow automation, and related services you request
• Communication: To respond to inquiries, send service-related communications, and provide customer support
• Marketing: To send newsletters, educational content, and promotional materials (with your consent, where required)
• Analytics: To understand how visitors use our Site and improve our content, functionality, and user experience
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To detect, prevent, and respond to fraud, security threats, and technical issues
• Business Operations: To manage our business, including billing, record-keeping, and internal reporting

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We share information with trusted third-party vendors who assist us in operating our business (e.g., email delivery, analytics, hosting, payment processing). These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
• With Your Consent: We may share information for other purposes with your explicit consent.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions and consultation requests are retained for the duration of any resulting business relationship and for a reasonable period thereafter. You may request deletion of your data at any time by contacting us (see Section 9).

5. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your experience. These include:

• Essential Cookies: Required for basic Site functionality (e.g., navigation, form submissions)
• Analytics Cookies: Help us understand Site usage patterns and improve performance (e.g., Google Analytics or similar)
• Marketing Cookies: Used to deliver relevant advertising and measure campaign effectiveness

You can control cookies through your browser settings. Disabling certain cookies may affect Site functionality. Most browsers allow you to refuse or delete cookies. Refer to your browser's help documentation for instructions.

6. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (SSL/TLS), secure hosting infrastructure, access controls, and regular security reviews. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our Site may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal obligations
• Opt-Out: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in any email or contacting us directly
• Data Portability: Request your data in a structured, commonly used, machine-readable format

Colorado Privacy Act (CPA)

If you are a Colorado resident, you have additional rights under the Colorado Privacy Act, including the right to opt out of the processing of personal data for targeted advertising, the sale of personal data, and profiling in furtherance of decisions that produce legal or similarly significant effects. To exercise these rights, please contact us using the information in Section 9.

9. Contact Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or have concerns about our privacy practices, please contact us:

10. Children's Privacy

Our Site and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe we have inadvertently collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of the Site or Services after any changes constitutes acceptance of the updated Privacy Policy.